August 13, 2013
To the whole team at Poolfab,
We are writing you this letter of appreciation to thank you all for the wonderful experience our family had engaging you as our pool builders.
We have been thoroughly happy with our engagement from the very moment we met with John your sales representative. On every level through the many process’s that a pool takes to design, build, landscape and pretty we were engaged, thought of and completely informed. As the stages passed and payments were made we were given notice of the next stage and what to expect and who would be contacting us. This allowed the entire process to run smoothly and without worry.
Hayley on reception was very informative and has been prompt in all our dealings, Sheridan was and has continued to source alternative pool design concepts and been a wealth of knowledge.
Peter was hands on in the project management and all the trades were friendly and ready to work. The team are a delight to deal with and as a result we now have a beautiful glass edge pool that is surrounded with marble has a beautiful blade water feature with stunning tiles that has truly enhanced and transformed our home.
We will always recommend Poolfab as the people to speak to regarding any aspect when you are planning to build a new pool. They could not have been more professional. We love what they have done for us.
Joanna & Troy Bunney