August 13, 2013
To the whole team at Poolfab,
We are writing you this letter of appreciation to thank you all for the wonderful experience our family had engaging you as our pool builders.
We have been thoroughly happy with our engagement from the very moment we met with John your sales representative. On every level through the many process’s that a pool takes to design, build, landscape and pretty we were engaged, thought of and completely informed. As the stages passed and payments were made we were given notice of the next stage and what to expect and who would be contacting us. This allowed the entire process to run smoothly and without worry.
Hayley on reception was very informative and has been prompt in all our dealings, Sheridan was and has continued to source alternative pool design concepts and been a wealth of knowledge.
Peter was hands on in the project management and all the trades were friendly and ready to work. The team are a delight to deal with and as a result we now have a beautiful glass edge pool that is surrounded with marble has a beautiful blade water feature with stunning tiles that has truly enhanced and transformed our home.
We will always recommend Poolfab as the people to speak to regarding any aspect when you are planning to build a new pool. They could not have been more professional. We love what they have done for us.
Joanna & Troy Bunney
We really appreciate you working with us, in view of the delays with the demolition, and now the construction of our new house.
Vicki and I were impressed how well you worked with Steve our builder, making the pool and house construction a seamless project, when another person/company, could have made it very hard going.
We were also impressed with your showroom and appreciated you demonstrating the pumps, pool cleaners, and showing us an example of finishes.
Various people along the way have said that we didn’t need a dedicated pool builder and tried to get us to get out of the contract. However both Vicki and I have been really impressed with Pool Fab, and how you have helped us along the way.
Please pass our thanks to Pool Fab team, and thanks again to you for making it a pleasurable experience for us.
Rick & Vicki Care
Thanks for all your hard work the pool is awesome! We are in it every day and everyone that has seen it or been in it has commented on how great it looks! We are stoked! thanks heaps and we hope you enjoy the pics! by the way thanks for the extra step would be hard to get out without it!
Adam & Deb
We have had plans to do our pool for 5 years – gee I wish we would have got Pool Fab in 5 years ago. Not too many companies business deliver what their promotional blurb says – this one does. Pool Fab were pedantic about getting it right from the very start to sign off. We now have a beautiful, usable backyard. Many beers will be had here! Thanks for everything.
Peter & Denise,
Dazza came and did final handover of the pool today.
Many thanks for your assistance with the completion of our pool. We are very happy with it.Please extend my appreciation to the entire team that worked on this project.
As discussed with Dazza today, I will gladly produce some professional photography in different lighting and send it through to you.
Pool Fab provided a professional level of service in assisting with design and construction of the pools and water feature at the Riverlight Apartments, Settler’s Cove. The project delivery and onsite coordination was commendable, as was demonstrated by Pool Fab’s ability to comfortably manage a large scale, high end project which demanded particular attention to detail. Pool Fab’s project performance has been reflected in the many industry awards attained in relation to the Settler’s Cove project.
We will continue to use Pool Fab for relevant services for the future stages of Settler’s Cove and would have no hesitation recommending them as a preferred contractor for other pool projects.
Project Manager – Settlers Cove Noosa
Cape Bouvard Developments
28th of March 2011
Tom (our Maintenance Man) asked me to pass on his thanks to Maddi, who came out to the site to go over the maintenance and operational requirements of the pool with Tom following completion. He was very impressed with Maddi’s explanations, professionalism and helpfulness. Can you please let Maddi know Tom really appreciated her assistance?
Thanks again, and I look forward to doing more business with you in the future.
Rhonda Nelis – State Projects Manager
Plantation Homes | t 07 3290 8830
5th January 2011.
I’m not sure if you ever get a chance to get out to see the finished projects? But it looks fantastic, and we have been extremely happy with the process, and with all of the individual contractors that have been involved in bringing the project to “life”.
It has been a pleasure doing business with your company, and we will certainly consider you for any future projects, and I would have no hesitation in recommending your company to anyone looking to have a pool constructed.
5th of July 2010
Hello Steven and Darren,
Thank you for the hand over with Katerina last Wednesday. She has given me a run down and we appear to be all over it now!
Katerina and I would like to say thank you very much for the quality product that you have provided. We can’t wait for summer to get the maximum enjoyment from the pool. Thank you for the fantastic addition to our home.
Simon and Katerina Adey